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Online Quotes and Orders Lowering prices or bettering quality helps you keeping one step ahead of the competition, but ultimately it's customer service that makes a big difference. iteam360 allows you, your customers and prospects to create quotes, in real time, by browsing your product catalogue and selecting a series of options. You have the option to allow some or all of your customers to get quotes quickly, when they want and how they want, making it the ultimate step in customer service delivery. A 3 tiered price structure means you can tailor your prices to specific customers, specific sites or global markets - you have total control over who accesses which price catalogue. You are able to track the amount of quotes requested, who is requesting the info and monitor how many quotes are then converted into jobs - this type of data can provide vital marketing information about pricing structures for particular clients. |
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